FAQs

To place an order, simply browse through our collection and click on the items you wish to purchase. Select the desired size and color (if applicable), and add the item to your cart. Once you have finished shopping, proceed to checkout and follow the prompts to complete your purchase.

We accept major credit cards including through PayPal or cash on delivery.
You can find more information about our shipping rates and delivery times on our Shipping Policy page.

We offer standard shipping options for all orders, with shipping costs calculated based on the weight of the items based on your destination and the cost of shipping is added to the cost of your items before purchase.
Delivery within Bahrain will be in 2 days, and for the GCC countries it will take 5 to 8 days, for other destinations it is estimated to reached within 2 weeks to a month.
You can find more information about our shipping rates and delivery times on our Shipping Policy page.

Yes, we do offer international shipping to select countries. International shipping costs and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more details.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may contact support@prettyheels.shop
Items purchased cannot be returned, however, exchange is available for Items delivered within Bahrain. Exchange of items are allowed within 1 week from the date of purchase, , given that the product is in good condition and clean

We strive to provide accurate sizing information for all our products. However, please refer to the specific size chart provided on each product page to ensure the best fit.

If you have any additional questions or concerns, please don't hesitate to contact our friendly customer support team. You can reach us via email at info@prettyheels.shop or by filling out the contact form on our Contact Us page. We are here to assist you with any inquiries you may have.